Beyond the PDF

How to evolve your digital reporting strategy

In today’s evolving digital landscape, static PDF reports are no longer sufficient to meet the diverse and dynamic expectations of stakeholders. To remain competitive and effective, corporate reports must be designed not only to ensure regulatory compliance but also to engage, inform and provide accessibility to a broader audience, including investors, analysts, and data-driven algorithms.

Developing a robust digital reporting strategy requires a nuanced approach, balancing clarity of communication with technological sophistication. Here’s how you can strategically approach this transformation.

Addressing audience and compliance demands

Corporate reports now serve multiple audiences, from investors to regulators and ESG-focused stakeholders. Meeting these varied needs requires reports that are engaging, easy to navigate and compliant with standards like machine readability (e.g., XBRL tagging). The challenge lies in achieving this without sacrificing the precision and clarity necessary for conveying a clear financial narrative.

Sustainability reporting considerations

As sustainability reporting becomes increasingly crucial, organisations must consider integrating ESG data into their reports. This requires not only tracking relevant metrics like carbon emissions, energy usage and diversity but also aligning with frameworks like the Corporate Sustainability Reporting Directive (CSRD) and the International Sustainability Standards Board (ISSB). Digital platforms can help streamline this complex task by providing a structured approach to data collection, validation and reporting. However, it’s essential to build a strong sustainability reporting framework to ensure data accuracy, consistency and alignment with global standards, enhancing transparency and building stakeholder trust.

Stakeholder engagement and transparency 

Digital reporting has a key role in promoting transparency and building stronger engagement with stakeholders. By delivering more accessible and dynamic reports, companies can engage stakeholders in real time, offering them insights into the company's performance, strategy and initiatives. Engaging stakeholders with the information they care about builds trust and enables better decision-making, especially when reports are tailored to meet specific needs. Transparency, especially in areas like sustainability, is becoming increasingly important in supporting stakeholder confidence, which is critical for long-term success.

The role of technology platforms

Platforms like Reportl and Workiva have emerged as pivotal tools in this transition:
 
Reportl: Known for its ability to produce both PDF and interactive online reports simultaneously, Reportl enables organisations to cater to both traditional and digital reporting needs efficiently. By breaking reports into modular, digestible sections, it helps deliver engaging content while keeping compliance at the forefront. This flexibility is particularly valuable for companies aiming to modernise incrementally.
 
Workiva: While Workiva offers robust features for managing complex, multi-region compliance, such as real-time collaboration and comprehensive XBRL tagging, it has its drawbacks. Specifically, the platform can be rigid in terms of design flexibility, limiting creative expression and visual appeal in reports. Furthermore, its advanced features may be overwhelming for organisations at earlier stages of digital maturity, making it more suitable for larger enterprises with higher reporting complexity.

User experience and accessibility in digital reporting

A seamless user experience is critical in digital reporting. Reports should not only be easy to navigate but also fully optimised for various devices, ensuring that users can access them anytime, anywhere. This accessibility extends to making content understandable for diverse audiences, including those with disabilities. By incorporating features such as high-contrast text, adjustable font sizes, and screen reader compatibility, reports can be made more inclusive. This focus on accessibility, along with a user-friendly design, enhances engagement, making it easier for stakeholders to access the information that matters to them, driving better decision-making.

A strategic roadmap for digital reporting

A phased approach can help ensure a smooth and impactful digital transformation:
 
Stage 1: Assess your current reporting process
Begin by evaluating the strengths and weaknesses of your existing reports. Are they user-friendly and compliant with current regulations? What challenges do internal teams and external stakeholders encounter? Understanding these aspects will shape your approach.
 
Stage 2: Consider a hybrid approach 
Instead of diving straight into a fully digital transformation, consider a hybrid approach. This might include offering an online, interactive summary of your report while still providing a downloadable PDF for stakeholders who prefer a traditional format. A digital-first approach, with elements like data visualisations and modular content, will enable you to gradually modernise while still meeting diverse audience preferences.
 
Stage 3: Transition to full digital integration 
As your organisation matures in its digital reporting efforts, it may be time to fully embrace a digital-first strategy. This step involves leveraging comprehensive platforms that allow for real-time data analysis, dynamic visualisations and a more interactive experience for stakeholders. Full integration of these technologies ensures a more streamlined, agile and data-driven reporting process. However, this should be carefully evaluated to ensure the platforms meet the needs of your specific audience and regulatory requirements. A thoughtful integration can transform your reporting from a static document to an engaging, multi-dimensional experience that drives deeper understanding and engagement.

Characteristics of effective digital reports

Modern corporate reports should not only comply with regulations but also deliver a compelling narrative. Best practice guidelines emphasise the importance of clear storytelling to connect financial data with strategic objectives.

Key characteristics include:

  • Data-driven storytelling that explains financial performance in context
  • Interactive content to provide deeper insights while remaining intuitive
  • Visual design that enhances readability and emphasises critical information
  • Efficient navigation to facilitate access for diverse audiences
  • Optimised performance to ensure accessibility across devices, reducing load times and enhancing user experience

Final considerations

Adopting a digital reporting strategy is about more than technology; it’s about rethinking how you communicate value and performance. The journey is not uniform, and your approach should be tailored to your organisation’s size, reporting complexity and audience expectations. By carefully planning and implementing these changes, you can create a reporting experience that is both compliant and impactful, setting a strong foundation for the future.
 
For support in elevating your corporate reports to meet today’s standards, our team at Instinctif Partners can provide expert guidance, ensuring a seamless and strategic digital transformation.

Paul Owen
Managing Partner

We are a global communications consultancy, working in partnership with our clients to help them understand and navigate change. Our aim is to build trust through transparency and honesty, so that together we can be a force for good.

Paul Owen
Managing Partner